Northeast Sanitation Blog

It is summer baseball season and we’ve all spent time on the ball fields. Using portable toilets is not the best part of the summer game.

Harvard University is hosting AAU baseball this summer, and they are using NSC Restrooms to help them out. It’s a good thing too. The restrooms are clean and deodorized, and very comfortable as far as portable toilets go.

No one wants to use a portable restroom. So why not provide the cleanest, most well maintained restroom you can? At NSC, we pride ourselves on an unsurpassed level of customer service. And with the multiple options, quality and quantity of portable restrooms we have available, we can meet the needs of the Parks and Recreation Departments of towns throughout Massachusetts, Rhode Island and New Hampshire.

NSC Restrooms is your answer for portable toilets for parks, open spaces, school and university properties, festivals, and town and city events. We carry individual toilets, flushable portable units, ADA compliant and wheelchair accessible portable toilets. With all of these choices, we have the portable toilet you need. Our portable toilets can serve as the only restroom on site, or they can add support to permanent facilities.

Everyone is familiar one form or another of portable toilets. Everyone, who’s ever been to an outdoor concert, a wedding outdoors or on the beach, or has some exposure to the construction industry is familiar with a portable restroom. Construction sites and camping sites are the two places where the traditional Porta Potty units are most commonly seen.

Restrooms can present a challenge in various locations or venues but portable toilets have some innovative designs these days to suit every need. If you are a camper you are likely aware of the portable toilets provided on camp sites. For large parties and wedding events, there are portable restroom trailers for rent similar to any home bathroom.
There are many models and types of portable toilets available. They range from the larger, mobile restrooms units that are attached to trailers and are essentially the same as a rest room that you would find in a hotel to single units found on construction sites and ball fields. There are ADA and handicap accessible single units available as well as ADA restroom trailers too.

Take a look at the variety of mobile restrooms available today. They take so much of the work out of planning an event, and with the various styles and levels of luxury, your options for venues increases exponentially.  

The town fields are beginning to open again. Pretty soon baseball, lacrosse and spring soccer will again be played outdoors and you need to find the mobile restrooms for the Park and Rec Department. NSC Restrooms is your answer for mobile restrooms for parks, open spaces, schools, festivals, and town and city events. We carry individual toilets, flushable portable units, ADA compliant and wheelchair accessible portable toilets. With all of these choices, we have the portable toilet for your town needs. We also provide separate hand wash stations for food handlers. Our mobile restrooms can either serve as the only source of sanitation facility or they could add supplemental support to permanent facilities.

No one wants to use a portable restroom. So why not provide the cleanest, most well maintained mobile restroom you can? We pride ourselves on an unsurpassed level of customer service. And with the multiple options, quality and quantity of mobile restrooms we have available, we can meet the needs of the Parks and Recreation Departments of towns throughout Massachusetts, Rhode Island and New Hampshire.
 
All of our portable toilets come with 2 rolls of quality toilet paper, antibacterial hand wash, locking doors, and are well-ventilated. We have the best customer service in the industry; ask anyone who has used us. Most likely we can deliver your mobile restroom next day and we have the facilities to accommodate long or short-term events. Our portable toilets are great for campsites, marathons, tailgates, parades, and other events. Call NSC Restrooms today for all of your sanitation needs.

WEBSITE BUILDS BONDS

At first, McNamara relied on established business contacts — the “golden Rolodex,” as he puts it — and word-of-mouth referrals. But three years ago, he realized the company also required an Internet presence. The current website was revised about a year ago, and he says it’s a continual work in progress.

“In today’s world, people want to know you have a website,” he adds. “Everyone should have one that shows their products and explains what they do. But you also have to deliver on what you say on the website.”

To keep the website interesting, McNamara posts a weekly blog that talks about a wide array of issues, from strategic placement of units on construction sites to how many restrooms a customer might need for a wedding or party.

“We aim for information people can use,” he says. “At the same time, we’re also always looking for creative ideas to have some fun with it, too.

We ask our drivers for ideas, and they’ve come up with topics like how to protect units on site, putting stone pads in front of units when it’s muddy, placement of hand sinks and so on. It’s all aimed at benefitting the end-user.”

IMAGE IS MARKETING, TOO

NSC also emphasizes less subtle forms of marketing, like new, clean and well-maintained trucks; uniformed, clean-cut drivers who are courteous and professional; and use of new technology, such as global positioning systems, which helps improve customer service.

“We purchase anything that makes us more competitive in the marketplace,” he says. “We try to stay ahead of the curve on that because it saves you money in the long run.”

The NCS fleet includes a 2006 Ford LCF with a 350-gallon waste/150-gallon steel tank, made by Best Enterprises Inc.; a 2007 International 4300 with a 1,500-waste/500-gallon freshwater aluminum Progress (Progress Tank LLC) tank; a 2008 Hino 268 with a 1,500-gallon waste/500-gallon freshwater aluminum Progress tank; a 2008 International 4300 with a 750-gallon waste/350-gallon freshwater flat steel tank from Crescent Tank Mfg.; two 2010 Hino 268s with Progress aluminum tanks (one 1,150-gallon waste/350-gallon freshwater and the other with a 1,500-gallon waste/500-gallon freshwater); and a 2007 Ford LCF flatbed truck for deliveries. All of the trucks use Masport Inc. pumps.

NSC also owns 1,100 standard portable restrooms, mostly Integra units from PolyPortables Inc.; 60 handicapped-accessible units (30 made by Satellite Industries Inc. and 30 made by PolyPortables); and two restroom trailers, a 15-footer made by JAG Mobile Solutions Inc. and a 24-footer manufactured by Comforts of Home Services Inc.

The upscale JAG trailer has four 18-inch, flat-screen televisions. Customers who run charity events or weddings often burn their own DVDs with photo slide shows and play them continuously on the TVs.

“We’ve gotten lots of positive feedback about the TVs. I’m not sure it makes us more money, but you know people talk about it,’’ McNamara says. “New equipment is a great marketing tool. We wash and clean trucks every day. We want to create the perception that we’re the best company out there … when people see our trucks, they remember us.”

GPS technology helps improve customer service. NCS uses a system made by Navtrak Inc. that provides detailed information, from how fast technicians drive to the duration of a service call to the exact time the vacuum power on trucks is turned on and off. If a customer questions whether a technician made a service call, NCS can e-mail them a GPS report that proves they did.

If there’s any question at all in a customer’s mind, though, McNamara follows the premise that the customer is always right, which means a technician will go back and re-service the units in question again. Most times, however, the report does the trick, and customers realize later on that, for example, a landscaping crew came on-site unbeknownst to them, which explains why units were full or dirty so soon after being serviced.